Browsing Tag Regulation 261/2004
Reimbursement of a ticket’s price in the event of cancellation of a flight. The Court of Justice rules on the commission collected by a person acting as an intermediary between the passenger and the air carrier when the ticket was bought
The purpose of determining the amount of the reimbursement owed by the air carrier to a passenger in the event of cancellation of a flight includes the difference between the amount paid by that passenger and the one received by that air carrier, which corresponds to a commission collected by a company acting as an intermediary, without that air carrier being required to know its exact amount
Air transport. The Court of Justice rules on the postponement of a flight announced in advance by the air carrier with confirmation of the new departure and arrival times
In the event of postponement of the departure and arrival times of a flight, announced in advance by an air carrier and accompanied by the issue of a new booking confirmation to the passengers concerned, the duration of the delay in arrival suffered by those passengers must be determined on the basis of the originally scheduled arrival time
Air transport. The Court of Justice rules on passengers travelling free of charge or at a reduced fare not available, directly or indirectly, to the public
A passenger is not regarded as travelling free of charge or at a reduced fare not available directly or indirectly to the public, within the meaning of Regulation (EC) No 261/2004, where, first, the tour operator pays the price of the flight to the operating air carrier in accordance with market conditions and, secondly, the price of the package tour is paid to that tour operator not by that passenger but by a third party
The Court of Justice rules on the case where, despite passengers were informed in advance of the denied boarding, the flight was nonetheless carried out as originally planned
An air passenger who, in the context of a package tour, had a confirmed reservation for a flight may seek compensation from the operating air carrier as provided by Regulation (EC) No 261/2004 where the operator of that tour, without informing the latter in advance, notified that passenger that the flight would not be performed, whereas it was operated as originally planned