Browsing Tag Regulation 261/2004
Air transport. The Court of Justice rules on the concept of “signed agreement of the passenger”
In the event of cancellation of a flight by the operating air carrier, the passenger is deemed to have given her “signed agreement” to reimbursement of the cost of the ticket by a travel voucher where she has filled in an online form on the website of that air carrier, by which she chose such a means, to the exclusion of reimbursement by a sum of money, where that passenger has been able to make an effective and informed choice and, accordingly, to give informed consent to such reimbursement, which presupposes that the air carrier concerned has provided her, in a fair manner, clear and full information as to the various means of reimbursement available
Air transport. The Court of Justice rules on the requirement to present oneself for check-in in good time
In order to be entitled to compensation in the event of a delay of three hours or more after the arrival time originally scheduled, an air passenger must have presented himself in good time for check-in or, if he has already checked in online, at the airport to a representative of the operating air carrier
Air transport. The Court of Justice rules on the compensation for a passenger who autonomously books a replacement flight
The right to compensation cannot be enjoyed by a passenger who, on account of a risk of a long delay in arrival at the final destination of the flight on which he has a confirmed reservation, or even on account of sufficient evidence of such a delay, has himself booked an alternative flight and has reached the final destination with a delay of less than three hours after the originally scheduled arrival time
Air transport. The Court of Justice rules on the compensation of air passengers informed in advance that boarding would be denied
An operating air carrier which has informed a passenger in advance that, against the latter’s will, it is going to deny him or her boarding in respect of a flight for which he or she has a confirmed reservation, must compensate that passenger even if he or she did not present him or herself for boarding under the conditions set in Article 3(2) of Regulation 261/2004